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Tip: Turn on Cloud Backup and recover your Microsoft Authenticator app settings when you get change your phone number or get a new device.

Select the box to the Alternative authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device.

Under the " How would you like to respond?" section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device).

Open the Microsoft Authenticator app on your phone, select your Seneca account and Enter the one-time password code in the browser.You can only change or add a phone number if. In this example Use a verification code from mobile app will be selected. Note: It is highly recommended to have the Microsoft Authenticator app installed on your phone to avoid delays. Change the email address or phone number for your Microsoft account Microsoft account Microsoft account dashboard Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings.

Select an alternative option to verify.You will now be prompted to Approve sign in request, click "I can’t use my Microsoft Authenticator app right now.".To Stay signed in, and to reduce the number of times you are asked to sign in within 24 hours, click "Yes".Enter your " password" and click Sign In.Enter your " Seneca email address" and click Next.